Reference

How stakeac Handles Your Personal Data

This policy explains exactly what data we collect when you use stakeac, why we collect it, and how we keep it secure — covering your account details, your payment activity through DANA, OVO, and GoPay, and your device access patterns.

Account data protectedDANA, OVO, GoPay payment contextYour rights, explained clearlyContact us any timeIndonesia-region scope

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DATA HANDLING PRACTICES

Four Ways We Protect What You Share

Security is built into how we run the platform day to day. From the moment you log in to the moment a withdrawal lands in your OVO or GoPay wallet, your data moves through encrypted connections and is checked against account-level verification rules. Here is how that works in practice.

Encrypted Data in Transit

All data between your device and stakeac travels over TLS encryption. This covers login sessions, payment requests via DANA, OVO or GoPay, and any account update you submit.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences in your browser settings at any time.

Data Retention and Deletion

Active account data is kept while your account is open. After closure, we retain records only for the period required by applicable law, then delete them on a scheduled basis.

Access Control and Verification

Only verified stakeac staff with a specific operational need can access your account data. Any data request from you requires identity confirmation against your registered details.

What We Collect and Why We Use It

stakeac Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on stakeac, we collect the information needed to verify your identity and process your transactions. This includes your name, email address, mobile number, and the payment method you connect — whether that is DANA, OVO, or GoPay. We also log device

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identifiers and session data to keep your account secure across logins. We do not sell your personal data to third parties. Payment data tied to your DANA, OVO, or GoPay wallet is used only to process deposits and withdrawals and to confirm transaction records on your
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account. Session and device data helps us detect unusual access patterns — for example, a new device logging in from Batam after a period of inactivity triggers an additional verification step. We retain your account data for as long as your account remains active and for
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the period required under applicable law. When you close your account, we begin the data deletion process in line with our retention schedule. All data is stored on servers with encryption at rest and in transit. Our legal basis for processing is your consent, given at
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registration, and the legitimate interest of keeping your account and funds secure.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access the data we hold on you, request a correction, or ask us to delete your account information, reach out through any of the channels below. We aim to respond to all data-related requests within the timeframe required by applicable law in your region. Make sure you contact us from the email address or mobile number registered to your account so we can verify your identity before making any changes.

Common Questions About Your Privacy on stakeac

These are the data and privacy questions we hear most from people in Indonesia. If yours is not here, contact us through live chat or email and we will get back to you directly.

We collect your name, email address, mobile number, and the payment details you link — such as your DANA, OVO, or GoPay account. We also record your device and session data at login.

We do not sell your data. We share it only with payment processors needed to run your DANA, OVO, or GoPay transactions, and with service partners bound by data protection obligations.

Send a data access request via our support email or live chat. Contact us from your registered email or mobile number so we can verify your identity before releasing any information.

Yes. Submit a deletion request through live chat or email. We will process it after identity verification and in line with any retention period required by applicable law in your region.

After account closure, we keep records only for the period required under applicable law, then delete them on our scheduled cycle. We will confirm the timeline when you submit your request.

We store only the transaction reference data needed for account records. Full wallet credentials stay within the DANA, OVO, or GoPay infrastructure and are not held on our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoIndonesia DANA Help 511 Accountstakeac Login

How stakeac Handles Your Personal Data

Four Ways We Protect What You Share

Encrypted Data in Transit

Cookie and Tracking Policy

Data Retention and Deletion

Access Control and Verification

How to Reach Us About Your Data

Common Questions About Your Privacy on stakeac

01 What personal data does stakeac collect when I register?

02 Does stakeac share my data with other companies?

03 How do I request a copy of the data stakeac holds on me?

04 Can I ask stakeac to delete my personal data?

05 How long does stakeac keep my account data after I close my account?

06 Are my GoPay or OVO payment details stored on stakeac's servers?

Privacy Policy

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